NEXT|GEN
Member Relationships and Scheduling3Advanced Build

Intake and Waiver Form Builder

What This Guide Covers

  • How to build an interactive readiness and goals questionnaire for new members, the health history and intake side, not the legal waiver itself
  • How to keep your actual liability waiver on proper waiver software, not a Claude Artifact
  • How to use Claude to help draft plain language waiver content for review with a professional, not to execute it

Why This Matters

New member intake genuinely benefits from being digital. The liability waiver is a different category of document. A binding signature, proper retention, and state specific requirements are legal matters. A Claude Artifact is a good tool for the intake questionnaire, it is not the right tool to be your system of record for a signed liability waiver.

Case Study

Ridgeway CrossFit

Ridgeway CrossFit had been using a paper intake form covering both health history and liability waiver language together. The owner separated the two, building a digital intake and readiness questionnaire with Claude, while keeping the actual liability waiver on a dedicated waiver signing platform.

Result: New members filled out the readiness questionnaire on a tablet at their first visit, faster and more legible than the old paper version.

Step-by-Step Guide

  1. 1

    Separate your intake questions from your waiver language

  2. 2

    Prompt Claude to build the intake questionnaire as an Artifact

    AI Prompt
    Build an interactive intake and readiness form as a self contained 
    webpage for a [type of business]. Here are the questions to 
    include, in order:
    
    [list your questions, noting which need a text answer, a yes/no, 
    or multiple choice]
    
    The form should:
    - Show a few related questions per screen rather than one giant page
    - End with a clean, readable summary of all the answers
    - Use a simple, minimal visual style with [your brand color, e.g. 
    navy blue] as the primary accent color
  3. 3

    Test the form yourself end to end

  4. 4

    Publish and decide how members will access it

  5. 5

    Handle the actual waiver separately

    AI Prompt
    Help me draft plain language waiver content covering [describe 
    what needs to be covered, e.g. assumption of risk for physical 
    activity, injury liability]. This is a starting draft only, I 
    will have it reviewed by a lawyer before use.
  6. 6

    Review both documents together with a professional

Frequently Asked Questions

Can I just put my waiver language inside the Claude Artifact and skip separate waiver software?

That's not recommended.

Is Claude qualified to write my actual waiver language?

No, waiver language needs review by a lawyer familiar with your state's specific requirements.

What if a member has a health condition that needs a judgment call, not just a form answer?

Structured questions on the form are a starting point, not a substitute for an actual conversation.

Do I need Claude Pro for the intake questionnaire?

No, this form doesn't need to remember information between visits.